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TASJEEL Services: Frequently Asked Questions (FAQ)
Vehicle Inspection and Registration Renewals Help
I’ve sold my car and want to claim a refund on the insurance.
TASJEEL can provide an Insurance Refund Certificate for any motorist who has sold a vehicle and wishes to reclaim the unused portion of any motor insurance.  In order to do this the following documents are required:

  • Emirates ID.
  • The vehicle details.
If this is a company vehicle, the following will be required:

  • Official letter on headed paper (in Arabic) requesting the refund.
  • Copy of the trade licence.
TASJEEL has a convenient network of 15 vehicle inspection and registration centres across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba. To find your closest TASJEEL Centre, click here.
What is the process for lost or damaged number plates in Dubai?

If a number plate is lost or damaged in the emirate of Dubai, the motorist should first obtain a Police Report by visiting the Dubai Police website.  If the plate was lost or damaged in another Emirate, you will need to obtain an Investigation Report from the local Police.

Motorists should then proceed to an RTA registered Registration Centre such as TASJEEL and present the following documents at the Registration Counter:

  • Vehicle registration card.
  • Police report (electronic or paper version).
  • Damaged number plates (if available).
  • Original Emirates ID.
Company vehicles will also require the following:

  • Official letter on headed paper requesting new number plates.
  • Copy of trade licence.
TASJEEL is pleased to offer a fast and efficient number plate creation and fixing service for both Fleet and individual motorists.  Find out where your closest TASJEEL branch is and book your visit today.
Does the RTA accept universal inspection tests to renew commercial vehicles?
Commercial vehicles need to be tested in the same Emirate in which they were first registered for registration or renewal.
Does the RTA accept universal inspection tests to renew private vehicle registration?
No, the RTA does not accept universal inspection tests.  All inspection tests must be carried out at a certified RTA Testing Centre.  TASJEEL has a convenient network of 15 vehicle inspection and registration centre across vehicle inspection and registration centres across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba.  To find your closest TASJEEL Centre, click here.
Can TASJEEL test my motorcycle?
Yes, the rules on testing are the same for motorcycles and cars.  All vehicles must be regularly tested and inspected to help keep the UAE’s roads safe.  We have experienced staff on hand at all TASJEEL Centres who understand motorcycles. In order to quickly process motorcycle testing and registration, please bring the following documents to the Centre:

  • Electronic insurance policy, valid for at least 6 months.
  • Original Emirates ID plus a colour photocopy for individual applicants.
  • Passport photocopy with a valid visa page for residents.
  • Electronic mortgage/ loan letter.
  • Technical inspection pass certificate.
For companies, the following are also required:

  • Trade licence photocopy.
With typing services, insurance counters and accessory shops available in most branches, our state-of-the-art Service Centres are fully equipped with every service motorists might need to transfer vehicle ownership in just one visit.  Find out where your closest TASJEEL branch is and book your visit today.
What is a Comprehensive Vehicle Test?
The Comprehensive Vehicle Test is designed to give both buyers and sellers peace of mind when buying or selling a pre-owned or second-hand vehicle. The TASJEEL Comprehensive Test consists of a detailed vehicle inspection, followed by a road test to make sure the vehicle is safe to drive.

Our expert inspectors will thoroughly evaluate the vehicle and advise customers of any factors which may need addressing before the vehicle is sold or auctioned.  Many of our Centres also have an Accessory Shop so you can save time and sort out any minor issues in just a single visit.

Book your appointment today, or click here if you’re a corporate client looking for a pre-auction test.

What happens if my vehicle registration isn’t renewed on time?
If the registration renewal is not completed on time then the vehicle may become subject to a fine, which will need to be settled before the registration can be completed.  If it is still outstanding at 3 months post-renewal date, the RTA will block the vehicle traffic file and the vehicle may be subject to impoundment. At this point, motorists will need to contact the RTA to find out what to do next.

TASJEEL now offers fast online advance booking for maximum customer convenience. Book your appointment today and avoid further penalties.
Do vehicles belonging to government and semi-government organisations need to be tested?
Yes, all vehicles regardless of who owns them must meet RTA safety standards, to help make the UAE roads a safer place.

TASJEEL has a convenient network of 15 vehicle inspection and registration centres across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba.  To find your closest branch, click here.
My Export Certificate is lost or damaged. What should I do?
If the Export Certificate is lost or damaged, it can be re-issued by presenting the following documents at the Registration Counter:

  • Original Export Certificate (if it has been damaged).
  • Formal letter from company (in Arabic) to state it has been lost/ damaged and requesting replacement.
  • Copy of Trade Licence.
  • Vehicle inspection pass certificate.
  • Original Emirates ID.
We have a convenient network of 15 vehicle inspection and registration centres across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba.  To find your closest branch, click here
I’ve bought a used car from another Emirate. How do I register it in Dubai?
The following documents are needed to transfer ownership of a vehicle:

  • Original vehicle registration card.
  • Vehicle inspection pass certificate.
  • Electronic insurance valid for at least 6 months in the buyer’s name.
  • Original Emirates ID and passport copy with valid visa page from both buyer and seller.
  • Electronic proof that any vehicle loan is repaid/ mortgage release.

For companies, the following are also required:

  • Trade licence photocopy.
  • Official letter (in Arabic) on company headed paper requesting registration.
  • Letter of Credit Authorization Form (LCAF).

If there is an Electronic Sale Agreement, then only the buyer need attend.  Otherwise both seller and buyer should attend the appointment.

If the car still has number plates: The car can be driven to Dubai, registration completed, and new number plates must be applied for.

If the car no longer has number plates: The car must be transported to Dubai as it cannot be driven without number plates.  The new buyer must then complete registration and apply for new number plates.

With typing services, insurance counters and accessory shops available in most branches, our state-of-the-art Service Centres are fully equipped with every service motorists might need to transfer vehicle ownership in just one visit.  Find out where your closest TASJEEL branch is and book your visit today.

 
 
 
I’ve sold my car. What documents do I need to transfer ownership?
The following documents are needed to transfer ownership of a vehicle:

  • Original vehicle registration card.
  • Vehicle inspection pass certificate.
  • Electronic insurance valid for at least 6 months in the buyer’s name.
  • Original Emirates ID and passport copy with valid visa page from both buyer and seller.
  • Electronic proof that any vehicle loan is repaid/ mortgage release.
For companies, the following are also required:

  • Trade licence photocopy.
  • Official letter (in Arabic) on company headed paper requesting registration.
  • Letter of Credit Authorization Form (LCAF).
  • Original power of attorney if the owner of the vehicle is not present.
If there is an Electronic Sale Agreement, then only the buyer need attend.  Otherwise both seller and buyer should attend the appointment.

With typing services, insurance counters and accessory shops available in most branches, our state-of-the-art Service Centres are fully equipped with every service motorists might need to transfer vehicle ownership in just one visit.  Find out where your closest TASJEEL branch is and book your visit today.
I want to export a vehicle. What documents will I need?
RTA regulations require all vehicles for export to be inspected and tested before export, to make sure that the vehicle is safe to drive on the road once it reaches its destination.  This requirement applies for any transfer outside of the Emirate of Dubai (including other Emirates). Once all procedures are complete, an Export Certificate will be issued.

The following documents will be required to issue an Export Certificate:

  • Vehicle registration card.
  • Passport and Emirates ID of applicant (both original and a colour copy).
  • Export insurance certificate.
  • License plates for the vehicle to be exported, OR a police report stating that the plates have been lost.
  • Electronic proof that any vehicle loan is repaid/ mortgage release.
  • Passport copy of the person receiving the vehicle at its final destination.
  • Vehicle inspection pass certificate.

In addition, Fleet or corporate customers will require:

  • Copy of trade license.
  • Formal letter of sale on company headed paper (in Arabic).
  • Original power of attorney if the owner of the vehicle is not present.
With typing services, insurance counters and accessory shops available in most branches, our state-of-the-art Service Centres are fully equipped with every service motorists might need to get their vehicle tested and export certificate issued in just one visit.  Find out where your closest TASJEEL branch is and book your visit today.
What documents are required for renewing the vehicle registration?
The following documents are needed to re-register a vehicle:

  • Electronic insurance policy, valid for at least 6 months.
  • Original Emirates ID plus a colour photocopy for individual applicants.
  • Passport photocopy with a valid visa page for residents.
  • Electronic mortgage/ loan letter.
  • Technical inspection pass certificate.

For companies, the following are also required:

  • Trade licence photocopy.
  • Original power of attorney if the owner of the vehicle is not present.
With typing services, insurance counters and accessory shops available in most branches, our state-of-the-art Service Centres are fully equipped with every service motorists might need to get their vehicle tested and registered in just one visit.  
What documents are required for registering a new or imported vehicle?
The following documents are needed to register a new vehicle:

  • Electronic insurance policy, valid for at least 7 months.
  • Original Emirates ID plus a colour photocopy for individual applicants.
  • Passport photocopy with a valid visa page for residents.
  • Certificate stating that the vehicle meets Gulf Specifications.
  • Electronic mortgage/ loan letter.
  • Technical inspection pass certificate.
For companies, the following are also required:

  • Trade licence photocopy.
  • Official letter (in Arabic) on company headed paper requesting registration.
  • NOC certificate for free zone companies.
  • Letter of Credit Authorization Form (LCAF).
  • Original power of attorney if the owner of the vehicle is not present.

With typing services, insurance counters and accessory shops available in most branches, our state-of-the-art Service Centres are fully equipped with every service motorists might need to get their vehicle tested and registered in just one visit.  Find out where your closest TASJEEL branch is and book your visit in advance today.
How often should vehicles registered to a company be inspected?
All company or Fleet vehicles must be inspected and re-registered yearly after first registration. The following documents will be required for a corporate registration renewal:

  • Electronic insurance policy, valid for at least 6 months.
  • Electronic mortgage/ loan letter.
  • Technical inspection pass certificate.
  • Trade licence photocopy.

TASJEEL is committed to offering a wide range of time-saving and value for money services designed with the specific needs of our corporate customers in mind.  These include:

  • Dedicated fast track Fleet testing lanes and fast-track results.
  • Convenient Mobile Vehicle Inspection service at a location of your choice.
  • Dedicated Fleet Registration counters with priority service.
  • Specialist testing services including Civil Defense and Dubai Municipality testing.
  • Fast-track drive through for simple registration.
  • Valuations and pre-auction testing.
  • Reduced cash handling risk with TASJEEL Select Plus Card cashless transactions.
  • Cost-saving Wheel Alignment services.
  • Fast number plate services.
Fleet customers can also benefit from preferential pricing.  Contact one of our specialist Fleet advisors today to find out how your business can start saving money straight away.
I’ve lost the vehicle registration card. How do I get a replacement?
Replacement vehicle registration cards can be issued at any TASJEEL Centre. Please visit a registration counter with the following documents, and one of our friendly staff will assist you:

  • Original Emirates ID card for individuals.
  • Official letter on headed paper (in Arabic) for company vehicles.
  • Copy of trade licence for companies.
We have a convenient network of 15 vehicle inspection and registration centres across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba.  To find your closest branch, click here.
When do I need to get my vehicle tested?
All vehicles must be tested before they can be registered. After first registration, the following rules on testing apply:

  • Brand new private light vehicles should be retested after 3 years, when the first renewal test is due, and annually thereafter.
  • Commercial and heavy vehicles must be tested every year.
  • Private vehicles 3 years or older must be tested every year.
  • Vehicles failing a test must be re-tested within 30 days of the date of the fail.
  • Vehicles which have been repaired after an accident must be retested to make sure they’re roadworthy.
  • Vehicles to be exported with or without number plates must be tested.

Book an appointment online for TASJEEL vehicle inspection and testing for maximum convenience.  We have a convenient network of 15 testing and registration centres across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba, plus a Mobile Vehicle Inspection Service for our Fleet customers. To find your closest branch, click here.

How long is the technical inspection test valid for?
Technical inspection test certificates are valid for 30 days from the date of issue. If you do not complete your registration or renewal during this time, you will need to take your vehicle for inspection and testing again.
What are the rules on vehicle tyre validity when renewing?

Your vehicle tyres must be 3 years old or newer (or 5 years in Sharjah) in order to pass the inspection test.  If your vehicle tyres exceed these limits, you’ll need to replace them in order to meet current safety guidelines and obtain a vehicle inspection test pass certificate.

For great deals on reliable major brand tyres including Dunlop and Pirelli, visit our sister company AutoPro, with 38 convenient branches around Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba.
I have some unpaid traffic and SALIK fines. Will I be able to renew my registration?
To make your re-registration as fast as possible you will need to make sure that all unpaid fines are settled before you start the renewal process. Visit the RTA website  to check your vehicle’s traffic file and find out if there are any outstanding fines to pay. You can pay your traffic and SALIK fines at TASJEEL counters across Dubai, Sharjah, Ras al Khaimah, Khor Fakkan, Al Dhaid, Hatta and Kalba.